Terms of sale

Here is a Terms and Conditions of Sale (T&CS / CGV) template in English, standard for an e-commerce website.

Terms and Conditions of Sale

1. Scope and Acceptance

These Terms and Conditions of Sale (T&CS) govern all purchases made on [www.yourwebsite.com] (the "Website"), operated by [Your Company Name] ("we", "us", or "our").

By placing an order on our Website, you ("the Customer") unreservedly accept these Terms and Conditions.

2. Products and Availability

  • All products offered for sale are described with the greatest possible accuracy on their respective product pages.

  • Product offers and prices are valid as long as they are visible on the Website and subject to stock availability.

  • In the event that a product becomes unavailable after your order is placed, we will notify you promptly by email and issue a full refund.

3. Pricing

  • Prices are listed in [Currency, e.g., USD ($) / EUR (€)] and include applicable taxes (e.g., VAT) where legally required, unless specified otherwise.

  • Shipping and handling fees are not included in the item price and are added at checkout.

  • We reserve the right to modify prices at any time, but products will be billed based on the rates in effect at the time the order is placed.

4. Orders and Payment

  • Order Confirmation: An order is deemed accepted once you receive a confirmation email from us.

  • Payment Methods: We accept major credit/debit cards (Visa, MasterCard, American Express), [PayPal, Apple Pay, Shop Pay, etc.].

  • Payment is due immediately upon order placement. All transactions are securely processed and encrypted.

5. Shipping and Delivery

Delivery terms, estimated timelines, and costs are detailed in our [Shipping & Delivery Policy]. We are not liable for shipping delays caused by carrier disruptions or customs procedures.

6. Right of Cancellation, Returns & Refunds

  • Cancellation Period: Customers have [14 days / 30 days] from the delivery date to exercise their right to return an item for a refund or exchange.

  • Conditions: Items must be unused, in their original condition, and returned in their original packaging.

  • Exceptions: Custom-made, personalized, perishable, or hygiene-sensitive items (if unsealed) are non-refundable.

  • Full details regarding returns and costs can be found in our [Return & Refund Policy].

7. Warranties and Liability

  • Legal Warranties: Products supplied benefit from statutory warranties regarding product conformity and hidden defects.

  • Limitation of Liability: We shall not be held liable for non-performance or poor performance of the contract due to force majeure, customer error, or unpredictable third-party events.

8. Intellectual Property

All elements of the Website (text, images, design) remain the exclusive property of [Your Company Name]. Unauthorized reproduction or distribution is strictly prohibited.

9. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of [Your Country / State, e.g., France / State of New York]. Any dispute relating to an order placed on the Website shall be submitted to the exclusive jurisdiction of the competent courts of [Your City / Region].

Would you like to customize specific payment options, return windows, or applicable laws?